Shipping policy

Thank you for shopping with TRUST SERVE. We’re committed to delivering your order as smoothly and transparently as possible. Please review our shipping information below.

Order Processing Time

All orders are processed within [12 hours ] after payment confirmation.

Processing time does not include weekends, holidays, or carrier transit time.

Please note:

  • Orders placed during high-demand periods may require additional processing time
  • Orders cannot always be changed or canceled once processing has started

Shipping Methods & Delivery Time

We offer the following shipping options (availability may vary by location):

  • Standard Shipping — Estimated delivery: [4-7 BUSINESS DAYS]
  • Express Shipping (if available) — Estimated delivery: [2-3  BUSINESS DAYS]

Delivery estimates begin after order processing is completed.

Please note that delivery timelines are estimates and are not guaranteed.

Shipping Costs

Shipping charges are calculated and displayed during checkout.

Shipping rates:

  • Standard Shipping:
  • Express Shipping (if available)
  • Free Shipping (if applicable): Orders over [999]

Additional customs, duties, taxes, or import fees (if applicable) are the responsibility of the customer.

Tracking Your Order

Once your order ships, you’ll receive a shipping confirmation email containing your tracking information.

Tracking details are typically available within [24 hours ] after shipment.

If you do not receive tracking information, please contact us at [trustserve2711@gmail.com].

Delivery Delays & Shipping Issues

While we work hard to deliver orders on time, delays may occasionally occur due to:

  • High order volumes
  • Carrier disruptions
  • Weather conditions
  • Customs processing
  • Incorrect or incomplete shipping information

If your package appears delayed, please contact us at [trustserve2711@gmail.com] and we’ll help review the shipment status.

TRUST SERVE is not responsible for delays caused by shipping carriers once the order has been dispatched.

Lost, Missing, or Delivered Orders

If tracking shows delivered but you have not received your package:

  • Check with household members or neighbors
  • Verify your shipping address
  • Contact the carrier directly
  • Reach out to us at [trustserve2711@gmail.com]

We’ll do our best to assist and help resolve the situation.

International Shipping (If Applicable)

We currently ship to every country.

International delivery times may vary depending on destination, customs clearance, and local carriers.

Customers are responsible for any applicable import duties, taxes, or customs fees unless otherwise stated at checkout.

Contact Us

For shipping questions or support:

Email: [trustserve2711@gmail.com]
Business Hours: [24/7]